Software Application Support Engineer

• Software Application Support Engineer, Permanent, Intermediate to Senior level
• $70-90k, depending on experience
• Christchurch, 3-4 days per week in the office, hours 10am-7pm

Role Overview:
Support software deployments, configurations, and issue resolutions for valued clients in the Australasian healthcare industry.

What our client can offer:
This role provides a unique opportunity to be part of a growing team with significant autonomy. The company has established support processes, and you’ll play a key role in enhancing them. As you settle in, there’s potential to take on a Subject Matter Expert role within the support function. The work environment is collaborative, with a focus on continuous improvement and high standards of customer service. 

What you will do:
You will handle the operational aspects of software deployments and upgrades, focusing on configuration and troubleshooting tasks. This includes managing releases, addressing technical issues, and supporting mainly the Australian client base. Regular communication with internal teams and clients, including project managers and clinicians, will be a key part of your daily tasks.

Skills and experience we are looking for:

• A minimum 4 years in a software application support role in a software development environment is essential. 
• Strong scripting skills in JavaScript or LUA
• Experience with software deployment and configuration
• Excellent written and spoken English
• Strong customer service skills
• Patience and a continuous improvement mindset
• Located in Christchurch with availability for office presence 3-4 days a week
• Eligibility to work in New Zealand; no visa sponsorship available

What to do next:

• Apply using the Apply button on this page

Returning to New Zealand?
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We have clients who are sourcing specialised IT disciplines and are ready and willing to talk to you.

About Sourced:
Sourced is a specialist IT Recruitment Agency primarily focused on permanent & contract positions within the Christchurch, Auckland, and wider New Zealand, IT / Technology sector.

Jobseekers come back to us time after time as we look out for them and provide sound, unbiased guidance throughout their careers. Our clients keep coming back because we do what we say we’ll do, working to genuinely understand their business, their culture and their unique dynamic. Keep up to date with all that is happening in your local IT / Technology market by registering with us now at www.sourced.nz

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