Senior IT Support Analyst
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- Growing company on a steep trajectory
- Contract role, with an immediate start available
- Great people, leadership and company culture.
Our client is a fast paced, fast growing company that operates within key primary industries. They have a focus on sustainability and an excellent workplace culture. These are office based roles, where you will be the face of IT and where your customer service focus and technical know-how will add value across the business.
Lead by an experienced and supportive IT Manager you will be part of a successful company that is focussed on and excited by taking their business to the next level. You will be given every opportunity to excel, contribute and make a difference.
What you will do:
This varied role will draw on your technical and people skills. Your ability to build relationships, trust and confidence will play a key part in your success. Your duties will include:
- provide first level support to users to minimise user and business disruption.
- act as the users champion and coordinate and liaise with 2nd level support and external providers.
- administer procurement, allocation and renewal of IT assets and licences.
- administer the Microsoft Admin Centre Suite.
- provide end user training and champion the use of new features.
- be available to travel to sites around the country when required and with notice.
Skills and experience we are looking for:
We are looking for an experienced IT Support Analyst who enjoys being in a Level 1/2 support environment. Specifically this role requires:
- Experience with Microsoft Admin Centre, particularly AD, Teams, Endpoint Manager
- Experience setting up new users, coordinating and provisioning hardware and devices
- Experience championing and supporting a variety of systems
- Experience liaising with internal users and external vendors
- Excellent communication skills, both written and verbal
- The ability to identify and implement improvement opportunities
- Motivation, drive and a willingness to help others
- A full drivers licence and the ability to travel out of town to provincial sites as required
What to do next:
- Apply using the Apply button on this page
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